Our delivery pricing is simple and transparent.
Charge for orders £0 - £90 | £7.50 | via courier | |
Charge for order £90+ | free | via courier |
We endeavour to send all orders received by 1pm on the same day, however, during busy periods orders make take longer to despatch.
Please note that courier deliveries may be made from 8am - 6pm and must be signed for on delivery.
We cannot courier items to P.O. addresses.
Returns policy
If you are not satisfied with our products, please return it within 14 days from date of receipt for an exchange or refund. The item(s) must be returned in an 'as new' condition with your full name, address, phone number, email address and the details of the item(s) you are returning. Furthermore, you must state your reasons for the return and if you would like to exchange the item(s) or have them refunded.
FSBF can not accept returns if the item(s) have been used or are damaged.
If FSBF receive a returned item(s) that has been used or damaged, it will be returned to sender and an invoice raised against shipping costs.
Please note that all carriage costs are non refundable.
Please insure the package with the delivery company and obtain a “proof of purchase”.
FSBF will not be held responsible for losses by the delivery company.